Business Resolutions: 2018

Posted by Christina Aguglia on 1/8/18 1:01 PM

As we look to the fresh perspective of a brand new year- we unwrap a new calendar, and contemplate resolutions.  Without a resolution, the year gets away from us and before we know it, yes a scary thought... 2019.  So, let's slow down and get a handle on 2018 with some resolutions that will make 2018 the year of growth for your business!

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Topics: Insider

Contact Center Solutions: The Ultimate Guide To Understanding

Posted by Liz Sujka on 12/8/17 1:54 PM

What are contact centers? How does it pertain to business operations?  These are great questions that require some insight we have provided to you here, before venturing down the path of choosing the best contact center solutions to incorporate into your business phone system. 

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Topics: Customer Service, Contact Center

Quick Primer on VoIP & the Net Neutrality Debate

Posted by Emmi Sauls on 12/8/17 10:15 AM

If you've been following the net neutrality debate, you know that the FCC is currently moving to repeal the existing rules for internet delivery, also known as net neutrality. It is important that you know what this means for your business VoIP phone system- start thinking higher telecom expenses.

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Topics: VoIP, Hosted, VoIP Solutions

This Holiday Season, I am thankful for Ronco Communications

Posted by Liz Sujka on 11/27/17 11:14 AM

The holidays come around each year, and we give thanks and reflection upon the terrific things in our lives. Friends, family, health... the list goes on but one of the things often overlooked is for our employer and the wonderful things our companies provide for us. Here at Ronco Communications, I am most thankful for those things and for the company that I work for, the friends I have made within my work world and the leadership and guidance that my peers share.


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Topics: Employment

Developing a UC Strategy: 5 Helpful Hints

Posted by Courtney Black on 11/17/17 8:45 AM

In order to develop a unified communications (UC) strategy for your company, you have to do your research. The most important features in UC are often overlooked or understated at first...

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Topics: how UC can benefit your organization, UC Features

Enhance Workplace Performance With 5 Phone System Features

Posted by Liz Sujka on 11/7/17 1:53 PM

When you are looking for a new phone system for your business, remember to consider not only the features that the phone system boasts but - how you can apply those enhancements to your users.  In our experience - one of the biggest challenges of implementing a new system is mapping the transition from "how it used to work" to "how it works now"- but rest assured that you can most certainly teach an old dog new tricks.  That is something that almost always requires a bit of time and patience- not to mention a bit of flexibility on the user's side. 

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Topics: UC Features, Communications, Avaya IP Office