The Essentials Guide to Understanding Business Communications-Part III

Posted by Morgan Hurley on 4/24/17 12:33 PM

This next topic in our series will shed light on the adoption styles of this application based technology.  In the past, the phone system came with a list of features that it was capable of performing.  Today, applications can represent the features and can be brought into an organization in an ad-hoc implementation.  Meaning if there is a need, an application can be brought in to solve that specific issue.  That structure can make sense for an organization especially if it is smaller, but as it grows, ad-hoc delivery can cost more than you would think.  Costs associated to employee training, fractured business processes and never ending monthly charges, all can impact the bottom line.  However, it is important to know your options and choose the best way for you to manage your services and how this management will benefit you and your business down the line.

Read More

Topics: Unified Communications, UC, integrated services, isolated services

The Essentials Guide to Understanding Business Communications: Part I

Posted by Morgan Hurley on 4/12/17 11:42 AM

It is clear that many trends in business are changing as time goes on and as technology evolves. With change becoming a constant, how we communicate with one another is also in flux. Keeping in touch with new ideas is not only necessary to set you apart from your competiton, but to bring these new innovations to your customer experience. In the first part of our series, we will discuss the 3 most common types of communication in the workforce--Voice, Data, and Video

Read More

Topics: Unified Communications, UC Features, Networking Solutions

Protecting Your Brand Through Your Phone System

Posted by Liz Sujka on 4/4/17 10:31 AM

Brands take time to build, make sure your communications system protects your investment. Don't let your employees walk off with your customers and profits.
As a business you work very hard to build and protect your brand.  Everything you do, is a part of your brand; from your logo all the way to the clothing that your employee's wear.  It is your image and likely the singular most valuable asset to your organization.  "Now, what’s that have to do with a phone system?"  You may ask...
Read More

Topics: Unified Communications, how UC can benefit your organization, Customer Service

Your 5 Second Read on Why IM Matters.

Posted by Liz Sujka on 3/3/17 11:34 AM

It's kind of funny to ask but, what would life be like without texting?   Could you even imagine buying a brand new mobile phone today that didn't have any measure of texting capability?  NO... and why you ask?  It's because the world processes things at different speeds these days. There's a certain expectation that comes with instant messaging and typically that is fast and easy communication-a simple message requiring a simple response without having to lift up a handset. 

Read More

Topics: Unified Communications, UC Features

What Can Video Collaboration Do For You?

Posted by Emmi Sauls on 2/9/17 10:22 AM

Video collaboration is changing the way we do business all around the world. Using video conferencing can be very beneficial to you and your company when working with several other people and companies on a day to day basis. It's becoming an essential tool in business and has improved many aspects of the way we work.

Read More

Topics: Unified Communications, how UC can benefit your organization, UC Features, Conferencing, HD Conferencing