Developing a UC Strategy: 5 Helpful Hints

Posted by Courtney Black on 10/5/16 10:21 AM

In order to develop a unified communications (UC) strategy for your company, you have to do your research. The most important features in UC are often overlooked or understated at first...

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Topics: how UC can benefit your organization, UC Features

Personnel Training or Survival of the Fittest?

Posted by Liz Sujka on 9/27/16 9:56 AM

Have you ever asked a co-worker how to do something on the computer and then they invite the whole team over to be trained? This quickly turns into Survival of The Fittest- Cubical Twister Eddition! Right hand on mouse, left hand on keyboard, guard your viewing hole eveyone 7 foot Jack is approaching! This cubicle was not designed for more than one person! 

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Topics: Insider, Unified Communications

Crafting Effective UC Training

Posted by Liz Sujka on 9/14/16 1:11 PM

To get the most out of your UC investment we have found the implementation of a usage and adoption program to be essential in teaching your employees first how to use the communication tools, and second to learn how it can benefit them.I

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Topics: UC Features

Hosted vs. Premise Based Solutions Checklist

Posted by Courtney Black on 9/1/16 2:33 PM

Choosing between an on-site or hosted phone system can be a challenge to say the least. No two businesses are exactly the same and no one solution will fit all business models.

'Business needs, growth plans, and in-house expertise will influence your decision'

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Topics: Telephony

5 Tips to Transform your Workplace

Posted by Courtney Black on 8/26/16 1:30 PM

Businesses that strategize their collaboration efforts all share a common goal- to improve the overall engagement on the platforms they currently have in place today, or to supplement them with newer compatible technologies that will increase overall collaboration.

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Topics: Insider, Unified Communications