One of the most enlightening things I have learned lately by talking to potential customers is that, Cat 3 - digital phones, digital systems can be a real and necessary part of the infrastructure landscape. Not entirely surprising, because of their rock solid performance. But, with manufacturer support and parts for these systems phasing out, sometimes the options can seem bleak.
There's no question that there are benefits to moving to VoIP. Cost savings is one of the major drivers for this transition to a converged network. Other movations are flexibility, scalability, and feature sets that a network managed telephony platform can provide, but... IS VoIP SECURE?
"The security threats cause even more concern when we think that VoIP is in fact replacing the oldest and most secure communication system the world has known - POTS (Plain Old Telephone System)."
Have you ever asked a co-worker how to do something on the computer and then they invite the whole team over to be trained? This quickly turns into Survival of The Fittest- Cubical Twister Eddition! Right hand on mouse, left hand on keyboard, guard your viewing hole eveyone 7 foot Jack is approaching! This cubicle was not designed for more than one person!
To get the most out of your UC investment we have found the implementation of a usage and adoption program to be essential in teaching your employees first how to use the communication tools, and second to learn how it can benefit them.I
Topics: UC Features
Your phone system is a lifeline to your customer base - that idea is well understood. In todays phone market the next question is, "Do I need Unified Communications or do I just need a voice solution?" In order to be able to answer that question, let's ask ourselves - what is unified communications (UC)?"