--- title: Dial Plan Generator- End The Suffering description: Documented call flows are vital to every business thusly, so is managing it with our downloadable dial plan generator. image: https://blog.ronco.net/hubfs/Call-Flow.jpg --- [1-888-84-RONCO](tel:1-888-847-6626) [Careers](https://ronco.net/careers) [Customer Service](https://ronco.net/customer-service) [![logo](https://blog.ronco.net/hubfs/Ronco_October2019/Images/Ronco_Logo_blk-300.png) ![logo](https://blog.ronco.net/hubfs/Ronco_October2019/Images/Ronco_Logo_wht-300.png)](https://ronco.net) - [Home](https://ronco.net/) - [Our Solutions](https://ronco.net/our-solutions/) - [Audio Video Systems](https://ronco.net/our-solutions/audio-video-systems/) - [Business Communications](https://ronco.net/our-solutions/business-communications/) - [Healthcare Efficiencies](https://ronco.net/our-solutions/healthcare-efficiencies/) - [Education Solutions](https://ronco.net/our-solutions/education-solutions/) - [Federal](https://ronco.net/our-solutions/federal/) - [Managed Services](https://ronco.net/managed-services/) - [Managed Service Assurance](https://ronco.net/managed-services/managed-service-assurance/) - [Staffing Support](https://ronco.net/managed-services/staffing-support/) - [Clinical Quality Initiatives](https://ronco.net/managed-services/clinical-quality-initiatives/) - [About](https://ronco.net/about-us/) - [About Us](https://ronco.net/about-us/) - [Meet The Team](https://ronco.net/our-team/) - [Blog](https://blog.ronco.net/) - [Connect](https://ronco.net/contact-us) - [Contact Us](https://ronco.net/contact-us/) - [Locations](https://ronco.net/locations/) - [Careers](https://ronco.net/careers/) ## Ronco's Blog | Knowledge is Power # Dial Plan Generator- End The Suffering Posted by [Paul Derrico](https://blog.ronco.net/author/paul-derrico) on 29/06/16 01:25 PM - [Tweet](https://twitter.com/share) You have all experienced it- being trapped in a menuing system with no NO WAY OUT! #EndTheSuffering Do it now, download the nifty excel dial plan generator ↓ - because it is critical to take the time and architect how your phone system menuing is structured.  ![telecom best practices - documenting call flow](https://blog.ronco.net/hs-fs/hubfs/Call-Flow.jpg?width=640&name=Call-Flow.jpg "telecom best practices - documenting call flow") **Why you ask? **Simple- without a structured [documented plan](https://info.ronco.net/menu-plan-download)-- moves, adds, and personnel changes become lost or unclear overtime making system dysfunction inevitable. Internal employees or customers are ultimately the end point for any system; so user experience and telecom management must be taken seriously.  After implementation, someone will be required to [maintain the system](https://www.ronco.net/network-managed-services.html).  Adding users, changing extensions, managing voicemail can be a chore and a discipline.  Paying attention to the details and understanding how it relates to the flow of the business is critical.  Having a documented voice call flow allows the system manager to have a clear understanding of the business expectations so that the calls reach their intended destinations.  --- **Here we go, *worst case scenario* -**  *"Ring Ring - Thank you for calling our company, press one to reach Sales, , the call doesn't go to sales, but rings and rings with no answer.  AUGH!"* It isn't that difficult to end up in a similar situation and not even know it! It is vital to your business that customers are able to call and get an answer. That missed phone call could have been the deal of the century!  --- A properly generated plan helps the system administrator by providing them with the framework for future growth. It also provides end point awareness if there is a problem receiving calls. A properly constructed plan should include site by site details including: - Incoming numbers - Call treatment - End point responsibility - Time of day handling Things to think about... *Have you inventoried your system lately?  * *Do you know if your incoming numbers are doing what you expect them to do?  * *Are you effectively managing your customer’s calls?* **Use our dial plan generator to make sure your company won't miss another phone call!** [![Get My Excel Menu Plan Template](https://no-cache.hubspot.com/cta/default/2027186/b23575d1-4246-4095-a571-44f4e77ca231.png)](https://cta-redirect.hubspot.com/cta/redirect/2027186/b23575d1-4246-4095-a571-44f4e77ca231)   [![Ronco](https://blog.ronco.net/hubfs/Ronco_October2019/Images/Ronco_Logo_wht-300-300x70.png)](https://www.ronco.net) Ronco is an integrated communications technology company delivering installation and support for organizations seeking to create better connected experiences for their employees and customers. ##### Our Solutions - [Healthcare Efficiencies](https://www.ronco.net/our-solutions/healthcare-efficiencies/) - [Audio Video Systems](https://ronco.net/our-solutions/audio-video-systems/) - [Education Solutions](https://ronco.net/our-solutions/education-solutions/) - [Business Communications](https://www.ronco.net/our-solutions/business-communications/) - [Federal](https://ronco.net/our-solutions/federal/)   - Phone: [1-888-84-RONCO](tel:18888476626) - Mail:[info@ronco.net](mailto:info@ronco.net) ##### Managed Services - [Service Assurance](https://www.ronco.net/managed-services/service-assurance/) - [Staffing Support](https://www.ronco.net/managed-services/staffing-support/) - [Clinical Education](https://www.ronco.net/managed-services/clinical-education/) ##### Customers - [Customer Service](https://www.ronco.net/customer-service/) - [Privacy Policy](https://www.ronco.net/privacy-policy/) ##### Connect With US - [About](https://www.ronco.net/about-us/) - [Locations](https://www.ronco.net/locations/) - [Careers](https://www.ronco.net/careers/) - [Contact Us](https://www.ronco.net/contact-us/) ##### Keep In touch Copyright 2020 Ronco