---
title: Communications Technology Blog by Ronco | Paul Derrico
description: I began working in the Nortel product line specializing in Call Pilot.  Today, my expertise is in the Microsoft product Lync or Skype for Business.
---

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[Paul Derrico](https://blog.ronco.net/author/paul-derrico) June 29, 2016

###### [Dial Plan Generator- End The Suffering](https://blog.ronco.net/does-creating-a-dial-plan-still-matter)

 You have all experienced it- being trapped in a menuing system with...

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