Now that we understand what types of communications are foundationally important in today's business environment - voice, video, and data (Part l of lV blog series) we need to further understand functional methods available for delivery. It is essential to recognize that every organization has unique requirements that may or may not require a customized solution. Knowing the advantages and disadvantages for each delivery architecture is the best way to begin the analysis of which of solution is best for your needs.
Despite multiple newer features such as; instant messaging, email, and video conferencing- the typical user of a business communications system still primarily relys on voice as a vital part of their daily operations. Some businesses are still using traditional PSTN phone systems! Crazy, right?