Digital communication has become second nature to most millennials - growing up using tablets, laptops, and smartphones, this generation especially is used to instantaneous communication and more importantly they expect "immediate gratification". For business' today, this means that from here on out you can expect millennials in the workforce to get frustrated by the legacy systems that lack speed and modern amenities.
Generation Y has become dependent on in their multiple mobile communication devices - though they aren't the only ones. Blending both professional and personal time, mobile devices allow this generation to stay connected to both worlds simultaneously. Could you imagine even 10 years ago, having your work email at your fingertips no matter where you are? Often, with this comes the expectation that everyone is consistently connected has a negative conntation- when really the user is still in control of these boundries.
Within a business however, it's not that easy to get a whole company on board with utilizing or to adopt a quicker more responsive technology. It is important to spend time considering what initiatives you are going to put in place to provide the best based on the composition of your company today and in the near future.
Unified communications, as we have talked about in the blog, 5 Top UC Features that your team needs is a solution to highly consider. Helping bring together the multiple methods of communication into a singular application providing a cohesive interface for all. The result - a more agile connected workforce that consistently produces excellent business outcomes!