Growing up I used to love rushing home from school to call my friends on our house phone. I was just with them and yet, I had so much to talk about when it was my turn to use the phone. I would spend hours hiding from my parents while I gossiped about so and so on the football team or that one teacher who totally ruined my class average in Trigonometry. So - why am I now 21 years old and absolutely despise talking on the phone?
Telephony has grown and expanded in ways that we never thought possible. To add to that thought, here is a quote from an ad that appeared in the 1916 Literary Digest on June 24th, "Business executives are rapidly awakening to the imperative need for a better business telephone, to the necessity for a more efficient method of constant and perfect intercommunication between the individuals and departments of their own organization." Our wise elders were already finding the advantages of adapting the technology of the day into their organizations changed workflow and delivered results directly to their bottom line.
Imagine being able to work from anywhere, at any time. Your work day becomes dramatically different and dare we say... customizable. What a crazy concept, right? Telecommuting is quickly becoming an attractive option for many employees, but especially Millennials.
Digital communication has become second nature to most millennials - growing up using tablets, laptops, and smartphones, this generation especially is used to instantaneous communication and more importantly they expect "immediate gratification". For business' today, this means that from here on out you can expect millennials in the workforce to get frustrated by the legacy systems that lack speed and modern amenities.
Generation Y, better known as the millennials in the workplace have made an entrance and turning heads while doing so. With over 16 million keyword searches on millennials and 44,000 articles available online, this generation is a hot topic. What seems to be on everyone’s mind is how to get them to work for you. This begins with understanding who the millennials are and how communications tools have evolved in contrast to the other generations that comprise today's workforce.