Enhance Workplace Performance With 5 Phone System Features

Posted by Liz Sujka on 11/7/17 1:53 PM

When you are looking for a new phone system for your business, remember to consider not only the features that the phone system boasts but - how you can apply those enhancements to your users.  In our experience - one of the biggest challenges of implementing a new system is mapping the transition from "how it used to work" to "how it works now"- but rest assured that you can most certainly teach an old dog new tricks.  That is something that almost always requires a bit of time and patience- not to mention a bit of flexibility on the user's side. 

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Topics: UC Features, Communications, Avaya IP Office

Solution Spotlight: Avaya IP Office Platform

Posted by Emmi Sauls on 8/22/17 3:18 PM

With user experience at the root of business success, it is more imperative than ever to optimize customer and employee satisfaction. 2 out of every 5 of your customers will make the move to your competitor based solely on their superior customer service even if that means settling for an inferior product or service. It's easy to boost that satisfaction, strengthen customer relationships and empower employee productivity with the implementation of the right technology solutions. Turn customer engagement into YOUR competitive advantage with the Avaya IP Office Platform.

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Topics: VoIP, Telephony, Avaya IP Office